You have the right to cancel your order within 14 days after receiving it without giving any reason. After cancellation, you have an additional 14 days to return the product. You will then be credited the full order amount including shipping costs. Only the cost of returning the product from your home to the webshop are for your own account. If you exercise your right of withdrawal, the product with all delivered accessories and in the original condition and packaging will be returned to the entrepreneur. To exercise this right, you can contact us via the Contact page or use the Model Withdrawal Form. We will then refund the due order amount within 14 days after registering your return, provided the product has already been received in good condition.

Your order must be sent to:

MKB Security B.V.
Attn: Return
Stationsweg 38E
1431 EG Aalsmeer


If you wish to exchange an order for another product, this is also possible within 14 days of receipt. You can request this by contacting us on our Contact page..

Exceptions for returning & exchanging

For sealed products. Once the seal is broken, these products can no longer be returned or exchanged.

Model withdrawal form