MKB Security B.V. cares deeply about your privacy. Therefore, we only process data that we need to improve our services and we handle the information we collect about you and your use of our services with care. We never provide your data to third parties for commercial purposes.
About data processing
Below you can read how we process your data, where we store it, what security techniques we use, and who has access to the data.
Our website was developed with software from WordPress. We have chosen TransIP as our web hosting provider. Personal data that you provide to us for the purpose of our services will be shared with this party. TransIP has access to your data in order to provide us with technical support, but they will never use your data for another purpose. Based on our agreement with TransIP, they are obliged to take appropriate security measures, which include SSL encryption, a strong password policy, and two-factor authentication. Regular backups are made to prevent data loss.
Our webshop was developed with software from WooCommerce, and we host it on our own server. We have taken appropriate technical and organizational measures to prevent abuse, loss, and corruption of data as much as possible. These security measures include SSL encryption, a strong password policy, and two-factor authentication. Regular backups are made to prevent data loss.
We use web hosting and email services from TransIP. TransIP processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services, which is not personal data. TransIP has taken appropriate technical and organizational measures to prevent the unauthorized use and loss of your personal data. Based on our agreement, TransIP is required to maintain confidentiality.
Email and mailing lists
For handling a (part of) the payments in our webshop, we use the Mollie platform. Mollie processes your name, address, and residence details, as well as your payment details, such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, for this purpose, share (anonymized) data with third parties. All the above guarantees regarding the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not keep your data longer than permitted by law.
Shipping and logistics
When you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to execute the deliveries. Therefore, it is necessary that we share your name, address, and residence details with PostNL. PostNL only uses this information to execute the agreement. In the event that PostNL engages subcontractors, PostNL also provides your data to these parties.
Invoicing and accounting
For keeping track of our administration and bookkeeping, we use the services of AccountView. We share your name, address, and residence details, as well as details regarding your order. This data is used for the administration of sales invoices. Your personal data is sent and stored securely. AccountView is obliged to maintain confidentiality and will treat your data confidentially. AccountView does not use your personal data for any purposes other than those described above.
External Sales Channels
We sell (part of) our products through the Bol.com platform. If you place an order through this platform, Bol.com shares your order and personal data with us. We use this information to process your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.
Purpose of Data Processing
General Purpose of Processing
We only use your data for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing purposes. If you share data with us and we use this data to contact you at a later time – other than at your request – we will ask for an explicit permission. Your data will not be shared with third parties, except to comply with accounting and other administrative obligations. These third parties are all held to confidentiality based on the agreement between them and us or an oath or legal obligation.
Automatically Collected Data
Data that is automatically collected by our website is processed for further improving our services. This data (such as your IP address, web browser, and operating system) is not personal data.
Assistance in Tax and Criminal Investigations
In case of a legal obligation, MKB Security B.V. may be required to share your information in connection with tax or criminal investigations by the government. In such a case, we are obligated to share your information, but we will resist this to the extent possible under the law.
We will keep your data for as long as you are a client. This means that we will keep your customer profile until you indicate that you no longer wish to use our services. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.
Under applicable Dutch and European legislation, you have certain rights concerning the personal data processed by or on our behalf of us. We explain below what these rights are and how you can exercise them.
To prevent abuse, we will only send copies and copies of your data to the email address we already know. In case you wish to receive the data at a different email address or by post, we will ask you to identify yourself. We keep a record of requests handled, and in the case of a request for forgetting, we keep anonymized data. All copies and copies of data will be provided to you in the machine-readable data format that we use within our systems.
You have the right to file a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority) if you suspect that we are misusing your data.
Right of Access
You always have the right to inspect the data that we (have) processed and that relates to your person or that can be traced back to you. You can make a request that affects us. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data under their control, stating the category under which we have stored this data.
Right to rectification
You always have the right to have the data that we process or have processed that relates to your person or that can be traced back to you, and corrected. You can make a request that affects us. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on file for you that the data has been corrected.
Right to Limit Processing
You always have the right to limit the data processing that relates to your person or that can be traced back to you. You can make a request that affects us. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on file for you that the data processing has been limited.
Right to Data Portability
You always have the right to limit the data processing that relates to your person or that can be traced back to you. You can make a request that affects us. You will then receive a response to your request within 30 days. If your request is
Right to Object and Other Rights
In specific cases, you have the right to object to the processing of your data by or on behalf of MKB Security B.V. If you object, we will immediately stop processing the data pending the settlement of your objection. If your objection is well-founded, we will make copies and/or copies of the data that we process or have processed available to you and will permanently cease processing it thereafter. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact us.